Click here to send a question to our support team or use the form to the right. We'll usually answer within 24 hours. If your question has been asked before, it may be entered here as a Frequently Asked Question.

Q: How does this thing work?

A: The calendar has two parts, a public part that goes on your website for all the world to see, and a private part that's password protected where you enter data for the calendar to display. The administration pages (the private part) are designed to be quick and intuitive. Activity descriptions are created once and saved in the database. Likewise, locations can be completely defined once and then saved in the database. Defining events is a breeze. Enter the date and time, choose the activity and location from the drop-down list and click "save". The public part of the program is a Flash movie, which is supported by 98% of the browsers surfing the web. You (or your webmaster) will use it just like any other Flash animation. This Flash animation is a little smarter than most, though. The main part of it holds thumbnails for each day of the month. Days of the month that have events will list the time of the event and the title of the activity. Clicking on a thumbnail will cause the thumbnail to expand and show the full detail of the days activities including descriptions, locations and links to more information. There are buttons at the top of the calendar to navigate forward and backward a month at a time.

Q: I Couldn't find a color scheme that matches my website. How do I customize my colors?

A: There are 3 ways to customize colors. The first is by choosing one of the themes in the themes section. You can get an idea of what they'll look like in the preview section. Second, you can use the color picker that pops up when you click the multi-colored square next to each field in the color section. Each section holds a color number for a different part of the calendar including backgrounds, borders and text colors of the various elements of the calendar. The program follows industry standards which means it uses 3 hexadecimal numbers for each color. The color picker lists all 216 "web-safe" colors. For finer control over the colors, you can click in the text box and enter a series of 6 digits. Where do you get the 6 digits? A number of programs have a color picker that you can grab a number from. The designer who generated the themes that come with the calendar used Adobe^®Photoshop^®s color-picker and copied/pasted the number from that into the calendar form. Hitting the tab key, or clicking into another field will update the colors in the preview section so you can see how your changes will look. When you get a color combination you like, just click save and view your calendar.

Note: Some (actually most) browsers like to "cache" things on a web page so you don't have to download the same thing twice if you revisit the page. Sometimes this will make it appear the calendar's colors haven't changed when, really, they have. Sometimes hitting refresh works. Sometimes control-refresh is what it takes and sometimes, you have to turn off caching while you're developing your color scheme.

Q: What's the difference between the Daily Schedule list and the Recurring Schedule list?

A: There are a few differences. An event, in general, is something that shows up on the calendar. It has several elements; time, location and activity.

In the case of the recurring schedule, the activity is considered to be happening in a day's time and re-occurs on a set schedule. That schedule can be once a week, once every two weeks, or once a month on a given date (e.g. the 21^st), or the first, second, third or fourth occurrence of a weekday (e.g. every second Wednesday). Active dates and inactive dates allow you to plan ahead. It also means when you stop doing something, you can save a history of your activities that will show your experience and longevity.

The non-recurring Event list (or just Event list) works a little differently. It allows you to block out a span of days with the same title, or a one-day event that doesn't recur. Blocking out a span of days is great for out-of-town gigs because you can define related "sub-events" for each day in the span, or even several per day. So, if you'll be going on tour and want to let fans in each stop know you're on your way, you can title the Event "Midwest Tour" which will appear on the calendar's main view at the top of each day of the tour. Sub-events will show up underneath the title on the days they are defined.

Q: I entered an event but it doesn't show up on the calendar. What happened?

A: The cause of this is usually in the dates. The dates of any sub-events have to fall within the dates of the Event as a whole. So if an Event is scheduled for March 03, 2007 till March 05, 2007 and the date for the sub event is entered as March 15, 2007, the sub-event won't show up in the calendar. The reason is in the way the calendar looks for entries to show. It looks first for an event with a start date before or on the target date and an end date after or on the target date. If it finds such an event, it will look for a sub-event with a date that matches the target date. So the sub-event marked for the 15^th wouldn't show during the event because it's date occurs after the sub-event. It wouldn't show on the 15^th of the event it belongs to has and end date that occurs before the 15^th.